Thought Leadership

Writing on dealership operations, execution, customer process, and practical systems.

This publishing hub leads with featured writing, a cleaner discovery experience, and internal readable versions of Babak’s strongest operational pieces. Explore articles on dealership operations, CRM rigor, fixed ops, team execution, and practical systems that improve customer outcomes.

Teaching and communicating dealership operating ideas to a team
Writing from the operator’s seat

Practical articles focused on dealership execution, CRM discipline, fixed operations, and customer-process improvement.

Featured Articles

Priority articles that establish the operator’s voice and strategic perspective.

Start with a tighter editorial shortlist before moving into the broader searchable library below.

Article Library

A searchable library of writing across operations, CRM, fixed operations, and systems improvement.

Use search and category filters to surface ideas quickly while keeping the experience clean, readable, and executive in tone.

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